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| "Just received my order and I am very happy with the speed of service, accuracy and the samples are items I will love trying! Thanks. I'll be back next time I need more products." |
| Christina, Breckenridge CO |
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| "Love the Sak! You guys are the best! You carry all the best products, your prices are super competitive, the shipping is absolutely hassle-free, and the little gifts are all fantastic. Keep on serving the customers as you do — really great! I just received my order this afternoon. I can always count upon you. Thanks again. " |
| Melissa, Santa Barbara, CA |
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| "You had shipped me six Votivo candles to Emeryville, CA. I just received the package. I just wanted to tell you how much I appreciate your service, just the promptness in shipping... the free little gift. I will pass the information along to other people. This is a wonderful website. I think that when people are doing a good job, they need to know, so there you have it. Thank you again. You HAVE a HAPPY THANKSGIVING." |
| Christina, Emeryville CA |
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| "I had to write and THANK YOU for the consistent and satisfactory experiences that I have had shopping with Beautysak.com. I received my most recent order yesterday. My orders have always arrived in perfect condition thanks to your careful packaging and I love the samples! I order from many of the major beauty sites and have had mixed experiences. Beautysak.com is my favorite site - you guys rock! Keep up the great work! " |
| April, Centerville OH |
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| "Your customer service is totally awesome, thank you." |
| Clare, Beaufort SC |
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| "I wanted to let you know that in my experience as both a consumer and a retail store owner I have never had such excellent service. I communicated (last night) that my order had never been delivered even though UPS said it had been. Early this morning I received a call from both UPS and your department and by the end of the day a replacement had been sent. Thank you so much for the great service. This makes me feel secure in using the e-mail to order from you again." |
| Ronna, Chicago IL |
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| "I have very short, straight hair, and I have been using Alterna hard to hold stying gel for quite some time, which I order from you. Last week I could not find it on your web site, and went to the live chat for help, who informed me that the product is discontinued, but she offered to find some comparable products for me. She compiled a list for me of 8-10 similar products in different lines. It would have taken me hours to search through all your products to try to find something similar that I could use. I ordered one of the products she recommended, a Frederic Fekkai styling gel, and I am very pleased with it. I just wanted you to know how much I appreciate her help and how much time I saved with your live chat service. This is a great benefit to your customers. Thank you!" |
| Debra, Valdosta GA |
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| "Dear Beautysak, I just received my order from your company and I am absolutely thrilled with the products that I ordered. Your web site was very accurate in its descriptons of the products. I also was very pleased with the adorable "beautysak" of samples, thank you so much. I will be ordering again very soon....until then." |
| Nicole, Naugatuck CT |
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| "I have always been so pleased with anything I have ordered from your company. Always receiving my ordered things in such a timely manner and always packed with freebies. I will continue to order from you and will recommend you to everyone I know. Keep up the great work. You guys are great!" |
| Annette, Temple TX |
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| "Received my order 05/31/07. I am so impressed with Beautysak.com, and I am very pleased with my order. I love the free gift and samples. Can't wait to place my next order. I have put beautysak.com in my favorites so I can check frequently to see what goodies you have to offer. Also, I would like to thank your pleasant Customer Service help before my order shipped." |
| Martha, Fayetteville GA |
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| "I put an order together today and wanted to tell you how much I enjoy your product selection and your prices. The samples and ‘specials’ have always been great. I discovered the ‘Sake’ bath by Fresh through a sample or two from you and while I never would have believed that I would spend that much on any one product, it is so great for my relaxation and stress, that now I look at it as a deal. Anyway, you have been great for me!" |
| Nancy, Sacramento CA |
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| "I wanted to write and thank you for having wonderful customer service. Recently I made a purchase and there seemed to be a problem on the shippers side. I called customer service and the lady (so sorry I can't remember the name) was very helpful and looked into the matter right away. She then followed up within the next couple of days. I am a recent Beautysak aficionado, but with your excellent customer service and great products I'm sure I will make many more purchases." |
| Teresa, Evansville IN |
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| "I just wanted to say I got my Beautysak order today, and I couldn't be more pleased! In addition to the 2 items I ordered, I received multiple samples, all wrapped in a cute little bag! Between the fast shipping and superior Customer Care, I will definitely be shopping at Beautysak again, and also recommending it to friends!!" |
| Sonja, Boston MA |
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| "This is my first experience with Beautysak and I'm impressed. Your on-line site is fabulous. The ease of navigation, the clarity of the site, customer service information, your products - it's all just magnificent! The staff is wonderful; professional and caring. It's all about the client. I love it, keep up the excellent work. Thank you so much." |
| Dee, Brooklyn NY |
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| "I am writing to let you know that your company exceeded my expectations in customer service and delivery. Thank you! I ordered Essie nail polishes and nail care products online and received my order within three business days. When I received my products, they were all wrapped nicely, and there was a “surprise gift” in my box. Perhaps your company calls them samples... but not knowing I was going to receive these samples was a pleasant surprise, and it truly was a “gift”. It was a pleasant surprise to my long work day. Someone took enough time to extend their appreciation for choosing your company to purchase my products. I will highly recommend Beautysak to all my friends and family. I was made to feel important as if I was your “one and only” client. Thank you for exceeding my expectations. I look forward to doing business with you and your company for years to come." |
| Amy, Frankenmuth MI |
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| "Thank you so much for all the info. This was my first time to order anything online. I have always been "leery" because of identity theft, etc., so giving my visa number was a big step for me. Thank you for your assurance. I'm anxious to get my "samples", and my next order will probably be for the regular size. I love having something to wear that not everyone in the world is onto yet!!!! I am just "blown away" by Customer Service that truly puts the customer first. In the world today, it is rare to find plain old fashioned courtesy and kindness." |
| Leora, Rifle CO |
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| "I wanted to thank you for the prompt service and the goodie bag. I use Alterna shampoo, conditioner, and the styling mud. I will use you for these products from now on, as I can't get them locally. I had a horrific experience with ... buying from them and will never use them again. I will keep your website stored on my favorites list and use you for a lot of purchases from now on. Thanks much for great service!" |
| Alana, Nashville, TN |
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| "I just want to you to know that I love your website and your company! I always get everything on time and correct and I love the samples you send with my purchases. I won't use .... anymore at all and I tell everyone to use Beautysak." |
| Kelly, Houston , TX |
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| "Dear Beautysak: Received my order today. Thanks for the super fast shipping and the goodies." |
| Janet, Lewisville , NC |
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| "Hi, I just received my samples and wanted to let you know how impressed I am with them and the other extra "goodies" you sent. Very professional, yet warm and friendly. I am extremely satisfied. Thanks for everything!! You made my day! :) " |
| Jennifer, Lake Nebagamon, WI |
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| "Wow! What a great product. After 20 something years of never being able to wear mascara due to raccoon eyes after 2 hours I finally found something that will not smear (Blinc Mascara). I put some on this morning doubting their pitch that it wouldn't smear. I have since worked out for an hour, removed wall paper from 4 walls and cleaned 3 horse stalls and no raccoon eyes! Thank you Beautysak for this great product." |
| Lisa, New Oxford, PA |
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| "I have to thank you for such excellent service and over-the-top warmth and generosity. My 2nd-Day package arrived in perfect timing; plenty of places let you think the package will ship immediately, but you pay for expedited shipping only to hit a weekend and waste the expense. Plus, what a treat it was to find all of the goodies you enclosed in a lovely beaded drawstring bag. I'm grateful that I tripped into your website a couple of weeks ago while Googling some nail product. Oh, I'm loving the Kai lotion!! Thank you for everything!" |
| Susan, Eads, TN |
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| "Thank you for your message......You guys provide wonderful Customer Service and I appreciate the very quick order processing!!" |
| Kris, Layton, UT |
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| "I love your website, free samples and speed of delivery! I recently ordered from you, for the first time, and will definitely continue to do so." |
| Janice, Greensboro, NC |
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| "Just a quick note to let you know that I much appreciate your attention to detail. The Fresh Rice Sake Bath is wrapped really nicely and UPS got the box to me here at the office as I specified and right on time the very next morning after I placed my order. Really great service and thanks." |
| Mark, Andover, MA |
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| "I received my order yesterday. Great service!! What a lovely surprise to find all the great samples!! I most definitely will order from you again, also, I will pass the word on to all my friends. Again, many thanks!" |
| Beth, Columbus, MS |
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| "Thank you Beautysak for such great service!!! I received my product today. Thank you very, very much for the freebies!!! Thank you again!!!!" |
| Vicky, Tampa, FL |
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| "I received my Beautysak order today and I just can't tell you how thrilled I am. Today I received several new samples, and I am very excited and anxious to try them! So I thank you! I'm a licensed Hairstylist and I have access to many many different produce lines where I don't have to pay retail. A perk of being licensed. But I am a firm believer, where you get what you pay for. So if I see a product that I think would work for my hair, or someone in my family, I don't hesistate to order it. I get such a great deal on all of the other hair care products I have access to, that I definitely don't mind paying retail should I find something I want to try! Which is why I'm a frequent shopper of Beautysak.com. I just love the products! I have yet to order one that I haven't completely loved! But again, it helps to know what to look for, to purchase a product that's right for my hair type! Which is why I am always excited to try whatever it is you send in those adorable little beautysaks. They're not your every day products that I use, like Sebastian or Aveda lines. It's wonderful to shop a website that I've come to not only love, but trust the quality of product you have available! I've definitely recommended your site to everyone I know, and several of my friends have made purchases of their own and simply love whatever it was that they ordered! I can't tell you enough, how much I truly appreciate every thing that you do to make sure everything that is ordered is of the highest quality and standard. From the products, to your samples, to how you ship your orders! Have a wonderful day!" |
| Jodi, Cold Spring, KY |
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| "I always LOVE everything I order from Beautysak. My Husband loved the Phyto shampoo so much that I received as a sample from my last order that he had me order a bottle just for him! Thank you for the extra time and effort you put into our orders!" |
| Jodi, Cold Spring, KY |
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| "Thank you so much for sending your product. I've been looking for it for over a year. This stuff is awesome and hard to come by. Your delivery and Customer Service was awesome as well!! And thanks for the goodie-bag!" |
| Cynthia, Toms River, NJ |
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| "I would like to thank you for your quick shipment of this product. I will definitely be using your site in the future for any of my fragrance needs." |
| Michele, Englewood Cliffs, NJ |
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| "I received my order today. Thank you for the enclosed samples, that was an unexpected, but very pleasant surprise. I am impressed and will definitely do business with your company in the future." |
| Janice, Toms River, NJ |
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| "I have received my order and I wanted to tell you how impressed I was. My order was exactly correct, but more important were the samples I received. Every single one was for what I am trying to overcome (dry, frizzy hair). It was as if every sample had been chosen just for me. I have found a new favorite retailer!" |
| Betsy, Georgetown, IN |
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| "I just want to say thanks for the arrival of my order! I have been anticipating its arrival and when I saw the "freebies" encased in that cute sak I just thought how nice of them! That appreciation of my business in itself, will bring me back to you. I love to shop on-line and customer service is still important. It made me feel as though I was right there shopping and made friends. Thanks so much. I do appreciate the little things in life that surprise me and bring a big smile to my face!" |
| Laura, Las Vegas, NV |
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| "This is the second time I have ordered from you in the past two weeks. I was really impressed with the free shipping, the fast turn-around, and most of all the free samples (which inspired me to order again). I am so glad I found your site!!!" |
| Ina, Lexington, Kentucky |
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| "I had to write you quickly and thank you for my recent order. I was so surprised with the "free" samples you enclosed - that was great!! I love trying these samples and usually end up liking something enough to purchase it once, and loving something enough where I have to have it all the time. I appreciate the free shipping too, and was surprised how quickly I received my order. I also compared the prices of the items I ordered from you (haircare products) with other "online beauty" shops, and yours were the best. And your website is easy to navigate and understand. I flew thru there in no time. Keep up the good work !! I will shop with Beautysak from now on.." |
| Barbara, Sewell, New Jersey |
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| "I just received my order and I couldn't be more pleased! I ordered the Phyto Huile D'Ales Intense Hydrating Oil Treatment. I have yet to use it, but will shortly! I just wanted to express my sincere thanks for the bonus gift you added with my purchase! I can't wait to try all of the products you added! I'm glad to see that your company goes the extra mile to take care of your customers! You've made a loyal customer out of me, and I haven't even tried the product of which I ordered! Customer service is just as important as the purchased product! Thank you very much!." |
| Jodi, Cold Spring, Kentucky |
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| "I just received my first order from you and I can't tell you how pleased I was with all the beautiful samples. As a matter of fact, there are at least 2 products I'll be ordering because of them! Thanks again for the wonderful service and product range." |
| Pamela, Lafayette, Colorado |
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| "I just received my order, and I wanted to let you know how very happy I am with my entire shopping experience with you. First, I was delighted to find the new distributor for my favorite Peter Coppola products! Next, when I called Customer Service about my order status, the person I spoke with was truly courteous, friendly, and helpful. And today, I received my shipment--less than a week from placing the order. If ever I get down to the Trinity Florida area, I will be sure to visit your shop. Thank you for an excellent internet shopping experience! I will recommend you to friends and family. Thanks again for a great company, great people, great products, and great service!" |
| Patricia, Charlottesville, Virginia |
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| "I recently received my order (Photoaxil) from you, and want to Thank You for the extremely prompt service in the delivery of this item. Your Customer Service is Outstanding !!!!" |
| Mike, St Pete Beach, Florida |
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| "I really enjoy this site. I have ordered a few things, got my sister-in-law to order some stuff and also had my friend Khalila as well. They are all hooked like me. Thanks." |
| Contessa, Pinckney, Michigan |
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| "Just wanted to let you know how much I appreciate the great service and expedited shipping! I was impressed that my order arrived so quickly and was even more impressed that you included a "goodie bag" of other great items to try. It's a great way to find a new "favorite" of something. Speaking of favorites...I purposely went back to my computer and saved "beautysak.com" to MY favorites! Your website will be my first stop when shopping for beauty needs, and I have some!! Thanks for making customer service a priority." |
| Audrey, Valdosta, Georgia |
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| "Just wanted you to know what a great job you did at packing my order. It was so nice of you to send the free products and know I will enjoy them. I was very impressed with your site and would not hesitate to order from you again. Thanks again for being so thoughtful." |
| Lynn, Clarkston, Michigan |
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| "Just wanted to let you know that I received my order on time. All items were packed great. I also loved the sample pack sent with it. I will be ordering from you again soon." |
| Summer, Modesto, California |
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| "I received my order today, MUCH faster than expected. I am very impressed - both with your service and my products! Just wanted to say thank you very much for a job well done! I appreciate great service and you certainly exceeded my expectations. I'll be back for more:)). I'll definitely recommend your site to my fellow beauty product junkies!" |
| Jennifer, Orlando, Florida |
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| "A quick reply that my products came in such good time! And am very pleased with everything. Thank you for your prompt attention. You're definitely in my "favorites" file!" |
| Dianne, Anderson, South Carolina |
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| "I received my order last night - thank you for the prompt shipping. I have to say I was very impressed by the sample pack - high quality brands and good products. I am in advertising for fragrance and beauty brands and I see a lot of these from websites - yours was the best by far." |
| Jill, Wayne, New Jersey |
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| "I just wanted to let you know how much I appreciate the great service you all provide. I've ordered from you all twice and received my products quickly. The samples you send are a wonderful touch (it's how I came to find out about the phyto shampoo that I just ordered.) Anyway, I so often receive bad service, that when a company exceeds expectations I like to let them know. I'll certainly continue to purchase from Beautysak in the future and recommend it to my friends." |
| Teri, Jacksonville, Florida |
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| "Many thanks for the quick response and the timely update to the product descriptions! You guys are the best! Beautysak is definitely my choice over all the others (can you tell by what I've spent? LOL), and I continue to recommend your site to all of my friends, as well as sharing the samples :-) I love your site's ease of navigation, wide variety of products, excellent customer service, and specific product descriptions." |
| Sandra, Avon Lake, Ohio |
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| "Thank you sooo much you guys have the best customer service I've ever seen. Beautysak ROCKS!" |
| Angeline, Hollywood, Florida |
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| "Very pleased with your company. Thank you it is very hard to find Molton Brown products. I'll definitely order again. The beautysak samples were great. What a cool way to try new products." |
| Susan, Morris, Illinois |
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| "I just wanted to take the time to write and let you know how impressed I am with your products and service. This order was the first I've placed with you, but it will definitely not be the last. From the ease of using your site and great product selection, to the great communications and follow-up, the 'faster than the speed of light' shipping, and the fabulous surprise beautysak-what a PERFECT shopping experience! Thank you so very much for making this first time customer feel as if I am your most valued customer. I look forward to sharing your site with friends and family--and I will be back soon. Thanks so much." |
| Diane, Ocala, Florida |
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| "In the last year since I've discovered your fabulous site - all VERY nice, professional, considerate, and 'above-and-beyond' staff. Seems every time I order, it's handled expeditiously, packed beautifully, and filled with packets, bottles, and samples of little goodies that expand and enhance my knowledge of so many other products, educate me on the latest, but most importantly make my day a little brighter. And any sunshine you folks in Florida can share, with us soggy-bottoms' in Seattle, I'll take. I rarely write in commentaries to big business these days, - the size, numbers, procedures, and lack of personable intention always scares me off. But you guys simply continue to prove to be outstanding! I shop with you because you have all the goodies no one can get their hands on out here, the merchandise is the latest advertised in the mags, and you're flat-out personable, professional, and congenial. Your biggest Northwest fan… Thank you again for all the sunshine that accompanies every order and delivery." |
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